The terms governing the provision of freight and logistics services by Goldline Logistics Pty Ltd.
Last updated: 4 June 2026
In these Terms and Conditions, unless the context otherwise requires:
These Terms and Conditions govern all Services provided by the Company to the Customer. By engaging our Services or accepting a quotation, the Customer agrees to be bound by these Terms. They supersede any prior agreements or understandings, whether verbal or written.
Quotations provided by the Company are valid for the period stated and are based on the information supplied by the Customer. The Company reserves the right to revise a quotation if the scope of the Services changes or if the information provided proves materially inaccurate. All prices are in Australian dollars (AUD) and exclude GST unless otherwise stated.
When the Customer submits a booking or purchase order, the contract is formed only upon the Company's written acceptance (including by email). The Customer must ensure all information provided is complete and accurate. The Company may decline or reject a booking at its discretion.
The Customer agrees to:
The Customer must not tender dangerous, hazardous, or prohibited Goods without prior written disclosure and agreement. The Customer must comply with all applicable laws, regulations, and codes governing the handling and transport of dangerous goods. The Customer indemnifies the Company against all losses arising from the non-disclosure or mis-description of such Goods.
Payment is due in accordance with the terms specified on the invoice (typically 30 days from date of invoice unless otherwise agreed). The Company reserves the right to charge interest on overdue amounts at the rate prescribed by the Penalty Interest Rates Act 1983 (Vic). The Company may suspend or cancel Services until all outstanding amounts are paid in full.
Title to the Goods remains with the Customer. Risk in the Goods passes to the Company only while the Goods are in the Company's actual physical custody, subject to the limitations of liability set out in these Terms. The Customer is responsible for insuring the Goods for their full replacement value during transit and storage.
Our Services come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms purports to exclude, restrict, or modify the application of the Australian Consumer Law or any other applicable law that cannot be lawfully excluded.
To the maximum extent permitted by law:
The Customer agrees to indemnify and hold harmless the Company, its officers, employees, and agents from and against all claims, losses, damages, costs, and expenses (including legal costs) arising out of or in connection with:
The Company reserves the right to sub-contract any part of the Services to third-party carriers, depot operators, or logistics providers. The Company remains responsible for the performance of its sub-contractors and the Customer agrees that these Terms apply equally to any such sub-contracted services.
The Company shall not be liable for any delay or failure to perform its obligations to the extent that such delay or failure is caused by a Force Majeure event (including but not limited to adverse weather, natural disasters, industrial action, road closures, pandemics, mechanical breakdown, or government restrictions). The Company will notify the Customer as soon as reasonably practicable and use reasonable endeavours to minimise the impact.
Either party may terminate the provision of Services under these Terms by giving written notice in accordance with any agreed cancellation period. The Company may immediately terminate or suspend Services if the Customer breaches a material term of these Terms (including non-payment) and fails to remedy that breach within 7 days of written notice. Upon termination, the Customer remains liable for all Services provided up to the date of termination and any reasonable cancellation costs incurred.
All intellectual property rights in the Company's systems, software, documentation, and operational processes remain the sole property of the Company. Nothing in these Terms grants the Customer any licence or right to use the Company's intellectual property other than as strictly necessary to receive the Services.
The Company collects, uses, and handles personal information in accordance with its Privacy Policy (available at privacy.html) and the Privacy Act 1988 (Cth). By engaging our Services, the Customer consents to the collection and use of their personal information as described in that policy.
These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Each party submits to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.
These Terms (together with any invoice, quotation, or service agreement issued by the Company) constitute the entire agreement between the parties in relation to the Services and supersede all prior negotiations, representations, and agreements, whether verbal or written.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.
No failure or delay by the Company in exercising any right under these Terms operates as a waiver of that right. A waiver of any breach does not constitute a waiver of any subsequent breach.
For any questions regarding these Terms, please contact us: